The Beatles re mastered Box Of Vision
 

Frequently Asked Questions

Rockoff trade division


Who Are Rockoff Limited?

Rockoff Limited are one of the UK's premier suppliers of Pop memorabilia and officially licensed merchandise. The Company has secure the marketing rights in the UK and Europe for the Box of Vision system. The company also supplies traders throughout the world with a variety of officially licensed merchandise . The full scope of our product range can be viewed at either our Trade Only site

www.rockofftrade.com

How do I reach you if I have a problem or a question and I can’t find the answer here?

We have cheerful(assuming Liverpool football have won their last match) customer service representatives available to answer all of your questions. You can reach our customer service department by phone or email.

For a problem relating to your order please email us at orders@boxofvision.co.uk

For all other issues contact us at

 rockoff logo

 Rockoff Limited, 1 Mathew Street Liverpool L2 6RR UK

T: +44 (0) 151 203 1340 C: +44 (0) 7730 684000

E: sales@rockofftrade.com W: www.rockofftrade.com

You can e-mail us 24 hours a day. We usually respond to enquiries on the following business day. If you choose to mail us a question, we will respond on the business day after it is received.

If you are mailing or e-mailing, please include your name, telephone number and the best time and method for us to reach you.

If you are contacting us about a specific transaction, please try to include as many details as possible, such as transaction number and transaction date, what items were on the order and the total amount paid.  

What if I have a problem with something I buy?

Simply put, we want you to be happy with your purchase.

If for any reason you are not satisfied, just return the item within 90 days of the date it was shipped for a refund of the purchase price.

Rockoff will make an exchange or refund the full purchase amount (including any applicable  taxes but excluding any shipping and handling fees) if an item is returned within 60 days of the date it was shipped. Shipping and handling will only be refunded if the problem is the result of our error.

Refunds can only be made in the original form of payment and only to the original purchaser. Recipients of a gift as designated in the ship-to address of the order may exchange returned items only for other items of equal or lesser value. Refunds cannot be issued to anyone other than the original purchaser.

Is it safe to use my credit card?

Shopping online with us is very secure.

All pages in the store that ask for or display personal information, including your credit card information, are secured by 128-bit SSL (Secure Socket Layer) encryption. Shopping online with this industry standard technology is extremely safe. You can use your Web browser to confirm you are on a secure page. (Many browsers, including Internet Explorer, display a closed lock icon to indicate that you are secure.) Also, a URL that begins with "https" indicates that you are on a secure page.

What payment methods do you accept?

At this time, we accept Visa, MasterCard debit and credit cards.

What if I want to cancel an order once it has been placed?

We try to ship every order as soon as possible, so we may or may not be able to cancel an order before it ships to you. If you do wish to change or cancel your order once it has been placed, please contact customer service at customerservice@boxofvision.co.uk

How much does shipping and handling cost?

For UK and Europe our shipping cost are included in the prices quotes on this site.

Why can't I order the product direct from the US.?

The shipping costs from the US to the UK/Europe are prohibitive at $96 or approximately £58 or 65 euros.

Do you charge sales (VAT) tax?

Rockoff is obliged by law to collect sales (VAT) tax on orders shipping to the UK. For all other destinations UK sales(VAT) is not charged.

How do I know if my order has shipped?

When your place an order online, you’ll get an e-mail confirming your order with item availability and an expected ship date. Then you’ll get another e-mail when the order is actually shipped which will include a delivery service confirmation number.

If you wish to contact us, use orders@boxofvision.co.uk

order now

 
  
 
Box Of Plenty!
 
"The Box Of Vision is truly a box of plenty! Plenty to see, plenty to read, and plenty of space to store your Beatles CDs, booklets, digi-paks, etc. Information and memories alike abound in this ample package. The size of the box alone was a pleasant surprise, an amazing package. It took only two days to reach me and I've been thoroughly delighted with every aspect of this box. Form, function, and fun are all combined to maximum effect. Thanks so much, I will treasure this always!"
 Larry Bizarro, Fairhaven, MA, USA  

 

Die Hard Fan Loves
"The Box" 
"I have been a Beatles fan since I was 7 years old. I am very excited about the new remastered collection but even more excited about how to store them. The Box of Vision is a incredible product to store your CD's in a protective format. It's a great conversation piece that is meant to be displayed in your home or office. There are protective "mini album covers" (the vinyl sleeves for your CD's) so there is no guess work on where the right CD goes. You also get great original album art (including the famous butcher cover) in a well designed hardcover book. This is without a doubt a must have for all Beatles fans. It is worth every penny....lane!"
 
 Frank Donnino Florida USA
"
Looking Forward"
 
"Saw the Box Of Vision at Liverpool Beatles week 09 and have ordered my copy which I hope to get by this day next week, really looking forward to receiving it, looks truly fab"
 
Marcus G
 

 Latest Feedback

"I received mine yesterday, beautiful package that will sit proudly with the rest of my Beatles collection, and when I receive the remasters next month, it will be complete. Thanks Box Of Vision, you exceeded my expectations – rare!"

"This Box of Vision is just an incredible work of art in itself that I’m sure will become part of the legendary catalogue of Beatles collectibles. It shows the highest quality and detail that only a true Beatles fan can come up with. The careful packaging was just as impressive. Thanks for a wonderful product."

"Box of Vision is a beautiful piece of work!! It far exceeds my expectations and is certainly everything you’ve described. Before I even opened the box, the weight alone told me the content would be well made, and it was that and more. Thank you for putting such care into the quality of your product. It is, hands down, the finest box I’ve ever seen produced for any lp/cd collection. Of course, it houses the Beatles. It is only fitting that it be nothing but the best. You’ve certainly outdone any “official” label product- your love of the content is obvious and the result is outstanding."

   

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rock trade

box of vision logo 

A beatles logo product licensed by Apple Corps. "Beatles", "Apple" and the Apple logo are trademarks of Apple Corps Limited. "BoxOfVision", and "Catalography" are trademarks of BOXOFVISION LLC. BoxOfVision storage mechanism is protected under U.S. Patent No. #7147397

"Box of Vision" is marketed in the UK and Europe by Rockoff (Trade) Limited. Box of Vision is also available from our Retail Store, The Hard Days Night Shop, 1 Mathew Street, Liverpool adjacent to the world famous Cavern Club.